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Category Archives: Tech Support

Reset/Change the MySQL Root Password on a cPanel Server (Linux)

On a Linux server or VPS with cPanel/WHM, there are two ways to reset the root password for MySQL. One method uses the WHM admin web panel, while the other uses the command line (shell). Reset the MySQL root password in WHM On servers with cPanel/WHM, it is recommended to change the MySQL root password […]

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How to Start a Program at Startup in Windows & Windows Server

There are two common solutions to start a program automatically after the server reboots: use Task Scheduler, or make the program start as a Windows service at bootup. These solutions work for some situations when the program you need to start only needs to run as a background (unseen) process. In this article, we will address how […]

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“Failed to Fetch: 404 Not Found” Errors in Ubuntu apt-get

On recent versions of Ubuntu, you may get the following error when trying to run apt-get update or apt-get install:  Failed to fetch 404 Not Found Usually, the reason for this error is changing locations of Ubuntu repositories. According to the versioning policies of Ubuntu, normal releases are supported for 9 months, whereas LTS (Long Term […]

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How to Enable Ping on Windows / Windows Server or VPS

Windows comes with ICMP (ping) communications blocked by the system firewall, by default. You may want to enable ping on your Windows VPS or dedicated server for some practical purposes, for example to monitor uptime with an outside ping-monitoring service. How to Enable Ping (ICMP) on Windows Simply open Command Prompt as Administrator (right click > Run […]

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“Failed to Fetch: 404 Not Found” Errors in Ubuntu apt-get

On recent versions of Ubuntu, you may get the following error when trying to run apt-get update or apt-get install:  Failed to fetch 404 Not Found Usually, the reason for this error is changing locations of Ubuntu repositories. According to the versioning policies of Ubuntu, normal releases are supported for 9 months, whereas LTS (Long Term […]

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How to Configure NAT iptables Module on Linux VPS/Server

On many virtual servers, NAT and other iptables modules may not be loaded by default. This module is critical for using types of network address translation like MASQUERADE. To test whether your Linux VPS or server has the NAT module loaded, run the following command and check for the example output (meaning NAT is not […]

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Secure cPanel/WHM Login: Installing a Valid SSL for the Portal, Webmail, and FTP

In this guide, we will show you how to install a valid, commercially-signed SSL certificate on a cPanel/WHM server. This will provide verified security for cPanel services like the cPanel user login portal, WHM admin login portal, Webmail, and FTP. First, log in to the WHM administrator interface as the root user. In the left-hand navigation, […]

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Synchronize Time with NTP on Windows Server or VPS [How to]

In this post we will look at a simple way to continuously and accurately synchronize system time on a Windows server. There are many applications that might require accurate timekeeping down to the millisecond, and this is an excellent solution for those situations. Install NTP with NetTime First, download and install NetTime from their official website: http://www.timesynctool.com/ […]

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How to Install Plesk on a Linux or Windows Server, or VPS

Plesk is an excellent web hosting control panel suite for Windows and Linux systems, featuring automated management of websites, domains, email accounts, databases, and more.  To install Plesk on your Linux VPS, Windows VPS, or dedicated server, follow the steps below. Download and Run the Plesk Installer Choose the download link for your server’s operating […]

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Removing Roles/Features from Windows Server 2012 R2 [How To]

In Windows Server 2012 R2, the option to remove Roles and Features is a bit obscure, or at least not where you might look initially. First, launch Server Manager from the Start menu. Now, you can find Remove Roles and Features from the Manage menu along the top navigation options. From the Remove Roles and […]

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