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Category Archives: Tech Support

Are IP addresses dedicated and reserved?

By SolVPS | Published: July 31, 2014

Yes. All IPv4 and IPv6 addresses assigned to VPS instances are private, reserved, and dedicated to your VPS alone.

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How to Use a Domain with your VPS (The Easy Way)

By SolVPS | Published: July 29, 2014

When setting up a new VPS, one of the most common tasks is to link a domain name. The process is roughly the same as with a shared hosting account, although a VPS may or may not come with ready-made nameservers available. Often, you will need to configure your own nameservers on a VPS. To […]

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What is RAM (Memory)? What is it used for?

By SolVPS | Published: July 27, 2014

RAM, or Random Access Memory, is a core component of computer systems that is used to store currently-running applications and other data not yet committed to the disk. It is fair to say that the amount of system RAM directly affects system performance. With more RAM, a VPS has more ability to perform without restrictions and […]

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How to Log in to cPanel/WHM VPS

By SolVPS | Published: July 23, 2014

If you chose to install cPanel/WHM on your VPS, you can log in to the WHM control panel interface immediately after VPS setup at: URL: https://x.x.x.x:2087 Username: root Password: [Root password of your VPS.] You should replace “x.x.x.x” in the above example with the primary IP address of your VPS.

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The identity of the remote computer cannot be verified. Do you want to connect anyway?

By SolVPS | Published: July 21, 2014

You may receive a warning like the following when connecting to your Windows VPS. The error will be similar in Mac OS X, as well:It’s OK to connect. You can click “Yes” and continue to connect to the remote desktop.Note: Your VPS “cannot be verified” because the security certificate used by the VPS is self-generated […]

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How to Reinstall a VPS Instance (Linux/Windows)

By SolVPS | Published: July 17, 2014

Usually, a VPS needs to be reinstalled from a management interface. It’s easy to reinstall a VPS from the SolVPS Panel: Log in to the VPS Panel at: https://panel.solvps.com/ Select your VPS from the list. Click the Reinstall button. Select an Operating System from the list. There are several options available for reinstalling a VPS. Choose from CentOS […]

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How to Reboot a Linux VPS (CentOS, Ubuntu)

By SolVPS | Published: July 13, 2014

If you only need to reboot the operating system of your Linux VPS, it can usually be accomplished with the shutdown command. Try “shutdown -r now” to reboot your VPS. If you have a VPS with us, or you have access to your VPS management panel, you can issue a full hardware reboot. This kind of reboot […]

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How to Transfer Files to VPS with SFTP (Windows,OS X,Linux)

By SolVPS | Published: July 11, 2014

Another way to connect to a Linux VPS is with SFTP, or FTP-over-SSH, not to be confused with FTPS. Because SFTP makes use of a graphical interface for viewing folders and folder trees, it is well-suited to transferring files to and from Linux VPS servers, without the need to install additional software like FTP. Executing […]

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“Remote desktop connection can’t connect to the remote computer” – RDP Connection with Windows

By SolVPS | Published: July 1, 2014

You may receive an error like the following when connecting to your Windows VPS or other Windows server with RDP:This error usually indicates that the Windows VPS is offline. If the VPS is newly deployed, wait 3-5 minutes and try again. If you had previously connected to the VPS, wait and try again, as the error […]

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How soon are new VPS instances setup?

By SolVPS | Published: June 30, 2014

We’ve put a lot of work into our platform to make new VPS deployments as smooth an user-friendly as possible. In most cases, VPS instances are deployed within 1 minute, and become available within 2 to 3 minutes (Windows takes this long to complete initial setup; Linux usually boots up instantaneously).If your service is not deployed immediately, please […]

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